Types of Information Collected
Required Information: Name, contact information, shipping address, and payment information required when placing an order (used only for order processing and delivery; complete payment passwords are not stored).
Optional Information: Email address voluntarily provided by the user (for receiving order notifications and activity updates), browsing history (such as viewed products and browsing duration), which can be turned off or deleted at any time.
Automatically Collected Information: Device type, browser information, and IP address collected via cookies (used only for optimizing website performance and statistical analysis of access data; not associated with personal identity).
Purpose of Information Use
Core Uses: Processing orders, arranging delivery, and providing after-sales service (such as logistics tracking and return/exchange communication).
Auxiliary Uses: Sending order confirmation emails and logistics notifications; recommending related products based on user browsing preferences (the recommendation function can be turned off in account settings); optimizing website functionality and user experience.
Compliance Uses: Meeting legal requirements and protecting the legitimate rights and interests of merchants and users (such as preventing fraud).
Information Sharing and Protection
We will not sell or rent users’ personal information to third parties, and will only share it in the following situations:
- Sharing delivery addresses and contact information with logistics service providers (for goods delivery only);
- Providing necessary information to regulatory agencies and judicial departments as required by law;
- Third-party services with the user’s explicit consent (such as payment platforms, used only to complete transactions).
Security Protection Measures: We employ technical and organizational measures such as data encryption, access control, and regular security testing to prevent information leakage, loss, or tampering.
User Rights
Right of Access: Users can contact customer service at any time to obtain a copy of their personal information stored in their account (such as delivery addresses and order records) free of charge.
Right of Correction: If personal information (such as contact information and address) is incorrect, users can modify it themselves through the account backend or contact customer service for assistance.
Right of Deletion: Users can apply to delete their personal information when it is no longer necessary (such as when an order was completed more than 3 years ago) (except for records that are required to be retained by law, such as tax documents).
Right of Refusal: Users can refuse to receive marketing emails (by clicking the “unsubscribe” button in the email) or disable cookie collection (through browser settings).
Information Storage and Cookie Policy
Storage Period: Personal information will be retained for a reasonable period necessary to achieve the purposes for which it was collected (3 years for order information, 6 months for browsing history), and will be automatically anonymized after expiration.
Cookie Use: Cookies help remember login status and optimize browsing experience. Users can disable unnecessary cookies in their browser settings, but they may affect some website functions (such as automatic login).
Third-Party Links
The website may contain third-party links (such as social media, payment platforms). The privacy policies of such links are independently formulated by the third parties, and this website does not assume any related responsibility. Users are advised to review the privacy policies of the third parties.
Policy Updates and Contact
This policy may be updated in accordance with laws and regulations. Updated policies will be prominently displayed on the website. Continued use of the website services constitutes acceptance of the updated terms.
For privacy-related questions, complaints, or rights claims, please contact us through the following methods:
Email: info@meiyiartificial.com
Phone: +8615895855250
Processing Time: We will respond and process your request within 30 business days of receiving it.
